Offer excellent customer service to all guests and develop a strong working relationship with staff and user groups.Ensure that equipment is maintained, refurbished or replaced as needed.Monitors equipment, keeps accurate records, and reports any problems to the Management.Working closely with the Operations department, Building Maintenance Technician and staff, ensure that the facility is clean, safe, meets all company requirements and that guests concerns are addressed.Work closely with the Sales and Marketing team to promote facility usage, programs and events.Develop yearly budget for Rink operations.Provide weekly updates to the Management regarding the operations of the Rink.Make adjustments to schedule and staffing as needed to ensure operational efficiency and customer service goals are met.Supervises skating and other events held at the Arena.Evaluate staffing needs and effectiveness of current personnel including training, and evaluations.Review, adjust, create and implement policies and procedures for Rink operations and staff.Maintain and increase facility usage and profitability using a combination of sales, cost control measures and program building.Supervises open skating and other events. The Rink Manager is required to invest the time necessary to ensure quality Rink Management and ensure that desired goals are achieved. The Rink Manager is responsible for overseeing the ice rink including scheduling, safety, fiscal health and customer satisfaction. We are looking for young and energetic candidates to join our team. Detailed description about the job will be discussed in detail while facing Interview.
Job Description will be as the designation says in Entertainment Industry for Our Client a renowned leader in Entertainment Industry located in Kuwait.
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